Privacy Policy

Information we collect

If you use the contact form, we receive the information you choose to provide, including:

• your name;
• your institution;
• your work email address; and
• the outcome, initiative or other context included in your message.

The website and its hosting providers may also process limited technical information, such as IP address, browser type, request time and security logs, to deliver and protect the site.

How we use information

We use submitted information to respond to your enquiry, understand the context you have asked us to discuss, maintain appropriate business records and protect the website from abuse.

We do not sell personal information. We do not use contact-form details for automated mass marketing.

Service providers and international processing

The contact form is processed by Formspree. Website hosting and security infrastructure may also process technical request data. These providers may handle information in countries other than the one in which you are located, subject to their own security and privacy arrangements.

You may avoid the form and contact Lucentrix directly by email if you prefer.

Retention and security

We retain enquiry information only for as long as reasonably needed to respond, manage the resulting business relationship, meet legal or record-keeping needs and resolve disputes. Reasonable measures are used to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

Depending on where you are located, you may have rights to ask about, access, correct or delete personal information, or to object to or restrict certain processing. To make a request, contact us using the email below. We may need to verify your identity before acting.

Cookies and analytics

This website does not currently use onsite advertising or analytics scripts. The site’s infrastructure may use essential technical mechanisms or server logs to deliver pages, maintain security and prevent abuse.

Changes to this policy

We may update this policy as the website, service providers or legal requirements change. The effective date at the top of this page will show when it was last revised.

Contact

For privacy questions or requests, email shoaib@lucentrixglobal.com.